§ 1. Seller Information and General Provisions
Seller:
Łukasz Gruszeczka
E-mail address: gr.audiofx@gmail.com
These Terms & Conditions define the rules for purchases in the online store run by the Seller.
§ 2. Order Processing and Delivery Time
Products are shipped after payment has been cleared. The processing time depends on the type of effect pedal:
- Effect available off-the-shelf: Shipping within 1-2 business days.
- Effect built to order: Fulfillment within 2-4 weeks.
- Custom effect (individual project): Fulfillment within 4-6 weeks (terms and deadline set individually via email).
Delivery costs are specified during the checkout process.
§ 3. Payments
We accept the following payment methods:
- Traditional bank transfer.
§ 4. Returns (Withdrawal from Contract)
Return policies vary depending on the product's personalization level:
- Effect available off-the-shelf (standard product): Returns are possible within 14 days of receiving the parcel (return shipping costs are covered by the Customer).
- Effect built to order: Due to the individual specification, returns are not possible (in accordance with Art. 38 point 3 of the Polish Consumer Rights Act, non-prefabricated goods).
- Custom effect (individual project): Due to the high degree of personalization, returns are not possible (in accordance with Art. 38 point 3 of the Polish Consumer Rights Act, goods made to the consumer’s specifications).
§ 5. Complaints and Warranty (Statutory Liability for Defects)
The Seller is liable for product defects under the Polish Civil Code provisions regarding statutory warranty (rękojmia) for a period of 24 months from the date the product is received by the customer.
In the event of a defect, the Customer may demand repair of the effect pedal.
Complaints should be submitted via email to: [Your E-mail Address], including a description of the defect.
Complaints will be processed within 14 days. Repairs are carried out free of charge and within a reasonable timeframe.
§ 6. Personal Data Protection (GDPR)
The Administrator of your personal data is the Seller (details in § 1).
Data is collected solely for the purpose of order fulfillment (first and last name, delivery address, e-mail, phone number).
Providing data is voluntary, but necessary to complete a purchase.
You have the right to access, rectify, delete your data, and lodge a complaint with the Polish Data Protection Office (UODO).
§ 7. Final Provisions
For matters not regulated herein, the provisions of Polish law shall apply.